About Sugar & Flour Studio

• Minimum 4 weeks' notice for custom celebration cakes. 
• Minimum 60 – 90 days' notice for wedding cakes, depending on complexity and season. 
• Rush orders (subject to availability): 30 – 50% surcharge depending on complexity.

 A 50% non-refundable deposit is required for all orders to reserve your date. Your order is not considered confirmed, and your date is not secured, until the deposit has been received. The remaining balance must be paid according to the final payment terms outlined for your order. 

To help make your cake inquiry as smooth and easy as possible, please share a few details about what you have in mind. This allows me to better understand your vision and provide the most accurate recommendations and pricing.

When submitting your inquiry, please include:

• Event Date – The date you would like your cake. 
• Number of Servings – Approximately how many guests you would like the cake to serve. 
• Cake Shape – Round, square, or heart-shaped. 
• Number of Tiers – One, two, or three tiers. 
• Cake Flavor – Your preferred cake flavor. 
• Filling Flavor – Your preferred filling, if applicable. 
• Buttercream Flavor – Your preferred buttercream frosting flavor. Please note that whipped frosting is not currently available. 
• Delivery or Porch Pickup – Let me know whether you prefer local delivery or porch pickup. For delivery requests, please include the event or delivery location so availability and any applicable delivery fee can be confirmed 

Have inspiration photos, colors, a theme, or special design details in mind? Feel free to include those too! They’re a wonderful way to help me understand the look and feel you’re envisioning.

Not sure about all the details yet? That’s perfectly okay! Share what you know, and I’ll be happy to help guide you through the available options to create something special for your celebration.

Yes. Changes to your order are accepted up to seven (7) days before your scheduled pickup or delivery date. Additional charges may apply depending on the nature of the requested change, including design complexity, materials, or additional labor.

Changes cannot be accepted within seven (7) days of your scheduled date, as materials and supplies have typically already been purchased and preparation for the final design and decorating elements has begun.

Yes! Delivery is available for an additional fee based on distance and the type of order.

• Local delivery (within 10 miles): Starting at $25
• 10–20 miles: Starting at $40
• Wedding cake delivery and on-site setup: Starting at $100

Delivery fees are starting rates and may vary based on travel distance, delivery timing, venue accessibility, setup requirements, and the size or complexity of your order. Final delivery pricing will be confirmed with your order quote.

Yes! I welcome inspiration photos and encourage you to share images that reflect your preferred style, color palette, theme, or design elements. Inspiration photos help me better understand your vision and create a cake that captures the overall look and feel you're seeking.

Please note that inspiration photos are used as a design reference only. Every cake is handcrafted, and slight variations in color, design details, placement, and overall finish are to be expected. While I will work to capture the overall look and feel of your inspiration, an exact replica cannot be guaranteed. These natural variations are part of what makes each baker unique and one of a kind.

While every attempt is made to recreate your requested design as closely as possible, slight variations in color, placement, details, textures, and overall finish may occur due to the handmade nature of each cake. 

Inspiration photos are welcomed as a design reference and help communicate your preferred style and vision. The finished cake will reflect the overall look and design elements requested while incorporating the handcrafted touch that makes each Sugar & Flour Studio creation unique.

Yes! Cake tastings are available for a fee. Choose up to 4 flavors to sample and discover your favorite cake and buttercream combinations for your celebration. 

If you book your cake event with Sugar & Flour Studio, your tasting fee will be applied toward your final order. Please inquire for current tasting availability and pricing.

No. All products are prepared in a home kitchen where common allergens, including wheat, milk, eggs, soy, peanuts, tree nuts, sesame, fish, and shellfish, may be present.

Because I cannot guarantee that cross-contact will not occur, I am unable to offer allergy-free or allergen-safe desserts. If you or your guests have a food allergy, I recommend purchasing from a bakery that specializes in allergy-friendly products and operates in a dedicated allergen-controlled facility.

To keep your cake looking and tasting its best, please follow these care instructions:

• During transport: Keep your cake in a cool, air-conditioned vehicle on a flat, level surface. Avoid placing it in direct sunlight or leaving it in a warm car. 
• After pickup or delivery: Refrigerate your cake as soon as possible if it will not be served within a few hours. Keep it away from direct sunlight, heat sources, and humidity. 
• Before serving: For the best flavor and texture, allow the cake to sit at room temperature for 1–2 hours before serving (depending on the size of the cake). 
• Leftovers: Cover any uneaten cake tightly or store it in an airtight container and refrigerate. For the freshest taste, enjoy within 3–5 days.

Proper storage helps preserve the cake's flavor, texture, and decorative finish.

For your convenience, Sugar & Flour Studio accepts the following payment methods:

• Venmo
• PayPal
• Cash (exact amount appreciated as I do not keep cash on hand)

Payment instructions will be provided when your order is confirmed. A non-refundable deposit is required to reserve your order date, with the remaining balance due according to the payment terms outlined in your order agreement.